Pixi Randomly shutting off

Hi--new to the forum, hoping somebody can help me out.

I've only had the phone for 36 hours or so and already it has powered off randomly 5 or 6 times.  About 30 minutes after I bought it, the phone shut down completely and I couldn't restart or charge (at least not in my car).  Drove right back to the Sprint store and they replaced the battery and chastised me for not charging for 6 full hours on an A/C charger.  But since then it has randomly shut off...I can restart it but it usually takes one or two tries before the phone stays on.

Any help would be appreciated.

Sorry you're having the same problem.  It's kind of a ridiculous thing to deal with considering what we paid for the thing.  Can't decide if I should take it back for a new one...not even sure they have new ones to give at this point.

Have you updated the phone??...because there is a software update that came before the launch day...if you have not updated the phone, i would suggest hitting the launcher button, and locating the update icon...BUT if you have already updated the phone and you are still having the problem, take it back to the store u bought it from and DEMAND a replacement!..you are still within the 30-day trial period, so you have every right to do so.

I'm a technician at my brothers service center in PA so i'm not worried about breaking the phone at all or bugs. these things are expected when new devices come to market. from all the issues i've seen its pretty aparrent that 85-90% of the problems are software related.

new device new software model. this is all expected and just keep checking for software upgrades to address the bugs.

I'm having the issue as well and have the latest update.  I'm also having it turn off when I slide down the keyboard.  Happen twice in a short period of time.

I don't want to go through the hassle of returning.  I like to stay clear of the stores as they are clueless to the operation of this phone.