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Author Topic: Touchstone Issues  (Read 912 times)
airbrat
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« on: August 27, 2009, 03:06:43 PM »
Wow I really don't know where to begin. How many of you are having issues with your Touchstone charger? This is a list of what I've already encountered in the 48 hours of owning this accessory.

1. Pixi still thinks it begin charged when recoved from the TS. Even after 30 min being removed from the TS only the time is being displayed on the face and when I tap out of it I can see the 'charging' icon on the top right. Only fix so far is to do a reboot of my Pixi.

2. Woke up this morning to a completely dead Pixi. I have no idea what happened. I had to disconnect the USB from my puck and plug in the Pixi to revive it. Frustrating.

3. When charging, the 'now charging' (whatever that display is) will show at the very bottom of my Pixi and clear and then reappear OVER and OVER again, each time this happens the default Pixi sound happens to kindly remind you that it's charging. VERY annoying. The only way I got around this to move the slider to 'silent' mode. In the meantime I'm still stuck with the 'now charging' flashing on and off.

Any of you experience these issues? This thing is really annoying me! I really love the concept but its soooooo buggy! HELP!  Sad
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bigwood212
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« Reply #1 on: August 27, 2009, 04:03:27 PM »
Is the touchstone plugged into your computer?
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bigwood212
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« Reply #2 on: August 27, 2009, 04:31:03 PM »
It does not work when plugged into your computer.  You can only use it plugged into the wall.
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bigwood212
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« Reply #3 on: August 27, 2009, 04:36:59 PM »
also i know your last problem was the touchstone not doing anything but you did in fact have it plugged into your computer.  Maybe you broke it from having it plugged into the computer.  Maybe the power in your room is fluctuating try it somewhere else.  Also you may have messed up your phone from trying to charge it from you computer before.  Try removing the battery.
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airbrat
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« Reply #4 on: August 27, 2009, 05:03:53 PM »
TS isn't connected to the computer. As far as I can tell the power supply is good. This is really frustrating.
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padsfan
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« Reply #5 on: August 28, 2009, 10:46:23 PM »
Quote from: airbrat on August 27, 2009, 03:06:43 PM

3. When charging, the 'now charging' (whatever that display is) will show at the very bottom of my Pixi and clear and then reappear OVER and OVER again, each time this happens the default Pixi sound happens to kindly remind you that it's charging. VERY annoying. The only way I got around this to move the slider to 'silent' mode. In the meantime I'm still stuck with the 'now charging' flashing on and off.


My TS does this every once and a while - I just remove the Pixi and replace it on the TS again and that always works.  I wouldn't recommend letting it flash on and off charge all night.
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airbrat
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« Reply #6 on: September 14, 2009, 04:30:10 AM »
FYI -

I took my Pixi to my Sprint store where they had a working TS on display. After explaining to the tech what was going on I placed my Pixi on the TS display and it would fail to charge, pretty much everything I already mentioned. We messed around and finally found out my battery was defective. Why this makes any difference I have no idea. Anyhoo, they swapped out my battery and now it works like a champ on my TS.

So please keep this in mind should you future TS owners ever come across this issue.

Peace!
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Blacklight
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« Reply #7 on: September 14, 2009, 05:43:50 AM »
Alright thanks for the update.
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